Our company is based on the belief that our customers’ needs are of the utmost importance. Our entire team at ALC Medspa Gurnee is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals.
We would welcome the opportunity to earn your trust and deliver you the best service in the industry.
We offer many services including CoolSculpting, Botox, dermal fillers, laser hair removal, microneedling, facials, peels and more.
So often we are asked, “Will my provider get commission for that? The answer is no. No they won’t. You’re probably thinking, “How can this be? How do they make money?” If you’ve ever been a client at Advanced Laser Clinic and MedSpa Gurnee, you’ve probably noticed a different vibe as soon as you walked in. You’ll find more of us smiling here than you will at other places. Unlike many medspas, you’ll notice team members helping each other in order to stay on schedule and deliver a better experience for you. In fact, it’s not uncommon for you to receive services from one, two or even three people before you leave. It’s all part of our purpose of making your day. Behold! You are about to learn our secret of happiness!
Are you ready? Here it is: We don’t pay commission. Not on service sales and not on product sales. You know you dread going to some places because as soon as you walk in the door, you have a sales person drop off the ceiling or leap from behind a large potted plant? We know the feeling too, and we don’t like it. So we designed our system to be different and more enjoyable. How you ask? We compensate all of our staff by salary. This means no matter what’s going on, whether they are booked or not, they are getting paid.
By compensating our staff on what’s known as a “Team Based” system, it allows us to function more efficiently and to allow more flexibility for our clients. Can’t get in with your favorite provider or maybe just want to try someone else? Go for it! We don’t mind. We actually encourage it! The entire focus of our team is to ensure every guest’s day is being made. This even comes down to products. When our staff is recommending a product, it’s because they truly believe it’s the best product for you, not because they’re trying to make commission on the sale. The same goes for services too!
So next time you feel like switching it up a little, just let us know. After all, variety is the spice of life!